What does White Star Service look like?
Imagine unpacking your suitcase on board, only to realise you’ve left your bookmark at home; then returning to your stateroom later to discover a crisp new one waiting for you. Or breaking the heel of your favourite shoes, only to find them repaired and back in your closet the next morning.
It’s these kinds of real moments, experienced by past Cunard guests, that perfectly sum up what we mean when we say “White Star Service”. We don't need to be prompted to see to your needs; it's our pleasure to serve, anticipate what you might ask even before you ask it, and resolve issues without being asked. And if you do ask - well, you only need do so once.
Want a dessert that’s not on the menu? Our chefs will do their best to rustle it up for you; just ask. Not been on board for a few years? Don’t be surprised if your Commodore Club bartender smiles at you warmly and greets you by name.
This is the kind of attention to detail that defines a Cunard cruise, and we have hundreds of such stories from guests who have experienced our White Star Service first-hand.
