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Virgin Voyages' top priority is to create a safe environment for you. Here is a list (super long, but super important) of prohibited items on all Virgin Voyages ships. If a passenger is found with any of these items on board or during boarding, the Virgin Voyages team may deny access to these items, dispose of them, or confiscate them until the end of the trip

Staying hydrated is key to your well-being at sea, so Virgin Voyages includes essential drinks like non-bottled water, unpressed juices, soft drinks, and American coffee on all trips. Also, knowing that Wi-Fi is as vital as water, Virgin Voyages also includes it in your trip. All meals in the restaurants, group fitness classes, and entertainment are also included.

Virgin Voyages cabins are the perfect refuge at sea and offer epic comfort and style. They include:

- Spacious showers with ambient lighting.

- Smart cabin control.

- 43" 4K HD flat-screen TV with Bluetooth connectivity for mobile devices.

- In-room minibar with ice bucket, bottle opener, and glassware.

- Bathroom amenities such as shampoo, conditioner, body wash, and hand soap.

- Hair dryer.

- In-room safe (fits a 17-inch laptop).

- At least 4 North American power outlets (110V) and one European outlet (220V), plus USB ports.

- Open wardrobe.

The number of passengers per cabin depends on the selected type. Generally, occupancy ranges from 1 to 4 people

Each Virgin Voyages trip is an experience created exclusively for adults, and the minimum age to book and sail is 18 years

Virgin Voyages offers a wide variety of carefully selected beers, wines, and cocktails throughout the ship, but you can bring two (2) 750 ml bottles of wine per cabin in your carry-on luggage (no spirits or beers, please). Please note that alcohol from your checked luggage will be collected before boarding and returned at the end of the trip. You can also bring special spirits from a port of call; just hand them to the security team when boarding, and they will keep them until your last night

Virgin Voyages requires you to have a valid passport with an expiration date of at least six months after the end of the trip. Depending on your country of nationality, some ports may require a visa for entry

If you book more than 80 days before the departure date, you will have to pay a deposit to guarantee your reservation. Less than 80 days before the cruise date, you must pay the full price of the trip when booking. If you need to change your travel plans up to 45 days before the departure date, you can choose from many options to use the credit from your initial reservation. Check Virgin Voyages' cancellation policy and contact the Sailor Services crew or your travel agent for more information.

DEPOSIT: 200€ per person in categories up to Rockstars; 550€ per person in Rockstars.

FINAL PAYMENT DATE: 75 days prior to departure date.

CANCELLATIONS: No amount paid is refundable.

OPTION PERIOD: As indicated in the reservation document (Base Rate and Lock it in categories do not have an option period).

Conditions valid for reservations made from October 7, 2025:

Terms & conditions depend on the selected fare and cabin category. See details

Conditions valid for reservations made from May 27, 2024, to October 6, 2025:

CHANGE OF TRIP: up to 46 days prior to departure date: it is allowed to change the trip from the original booking to a new trip by transferring the amount paid. The new trip must have a departure date up to 1 year after the start date of the original trip. The new trip will be subject to the price and conditions in effect on the date of booking of the original trip.

NAME CHANGES: any name change is allowed up to 4 days prior to departure date.

LOCK IT IN cabin conditions – GUARANTEED

If the stateroom category is guaranteed Lock it in rate, (IZ - Insider Lock it in rate - Interior; VZ - Sea View Lock it in rate - with Window; TZ - Sea Terrace Lock it in rate - Social with Balcony; RZ - RockStar Lock it in rate - Suite with Bar and Terrace; MZ - Mega RockStar Lock it in rate -Social Suite with Lounge and Terrace) the following conditions apply:

• Immediate payment at the time of booking.
• Guaranteed cabin: the cruise line undertakes to assign you a cabin in the category purchased or higher, at any time from confirmation to the day of embarkation.
• Changes: No changes to dates, categories, or names are permitted. (For Lock it in category reservations made until October 6, 2025: name changes are permitted up to 4 days before the departure date.)
• Not compatible with any other promotion.

Congratulations on the future mini-Sailor! To sail safely, you must be less than 24 weeks pregnant at the end of the trip. Please ensure you bring all necessary medical documentation to confirm this condition when you arrive

Virgin Voyages is aware of the importance for passengers to receive their refunds on time and aims to process these requests as quickly as possible. Refunds are processed within 7 days of receiving your request. Please note that refunds may take up to 14 days to reflect in your account, depending on your bank

Reservations made until October 6, 2025: Virgin Voyages offers the possibility to change your travel date up to 45 days before departure, and the new date can be up to 1 year after the original departure date.

Reservations made on or after October 7, 2025: 

• Inside, Outside, or Balcony staterooms at the Base Rate and Lock It In staterooms: no date changes are permitted.
• Inside, Outside, or Balcony staterooms at the Essential or Premium Rate and Rockstar and Mega Rockstar staterooms: you may change your travel date up to 45 days prior to departure, and the new date may be up to 1 year after the original departure date.

With more than 20 delicious dining spaces, there is no need to bring food on board. However, if you have any necessary items or dietary supplements you need to bring, feel free to contact the Sailor Services crew for special authorization

Of course! Call the Sailor Services crew, and they will do everything possible to make your special occasion unforgettable

The casino is an amazing space that activates throughout the day. Casino games will open approximately 15 minutes after departure, once the ship is in international waters, and will remain open until you decide to end the night, and at least 15 minutes before approaching the port

Cabin allocation will depend on the category and fare selected.

• Inside, Outside, Balcony, Rockstar, or Mega Rockstar cabins at the Lock It In fare - the cabin will be allocated up to 2 days before the departure date.
• Inside, Outside, or Balcony cabins at the Base fare - will be allocated upon booking, but will be subject to change up to 7 days before departure.
• Inside, Outside, Balcony cabins at Essential or Premium rates - will be assigned upon booking.
• Rockstar and Mega Rockstar cabins - will be assigned upon booking.

Check here

• If you book a Lock It In (guaranteed) cabin or book an Inside, Outside, or Balcony cabin with a Base Fare, NO name changes can be made to the reservation.
• If you book an Inside, Outside, or Balcony cabin with an Essential Fare, the names of the 2nd to 4th passengers can be changed up to 4 days before the departure date. The name of the first passenger cannot be changed.
• If you book an Interior, Exterior, or Balcony stateroom with a Premium Fare, name changes are allowed for all passengers up to 4 days before the departure date.
• If you book a Rockstar or Mega Rockstar suite, name changes are allowed for all passengers up to 4 days before the departure date.

Check here

Of course, a service dog is allowed on board. Service dogs are defined as those individually trained to perform work or tasks for the benefit of a person with a disability. Dogs whose only function is to provide comfort or emotional support do not qualify as service animals under the U.S. Department of Justice and will not be admitted on board. While in public areas, service dogs must be on a leash, harness, or other restraint device. For health reasons, they are not allowed in pools, hot tubs, or spas. The care and supervision of the dog is the sole responsibility of the owner. Virgin Voyages will not provide food or care for the dog and limits one service dog per cabin

It's worth paying in advance! In addition to reserving money specifically for premium drinks on board, Virgin Voyages adds an additional $50 for every $300 of Bar Tab purchased in advance. So feel free to order that extra drink and enjoy the Shake for Champagne