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Frequently Asked Questions
The Princess Experience
Fleet
DINING
Frequently Asked Questions
Cruises

What does the price of the cruise with Princess Cruises include

It includes accommodation all meals in main restaurants entertainment on board access to pools gym children's clubs and room service It does not include alcoholic drinks excursions Wi-Fi or tips unless you hire a package like Princess Plus o Princess Premier).

What is the difference between Princess Standard Princess Plus and Princess Premier

Standard Cruise only basic services

Plus Includes drinks, Wi-Fi, tips and some extra benefits.

Premier: Adds premium drinks, photos, discounted excursions and other extras. All included

Is a passport needed to travel with Princess?

It depends on the itinerary. For international cruises, a valid passport is required. For some closed cruises (for example, leaving and returning to the same port in the US), alternative identification may be accepted.

Are there food options for people with special diets?

Yes. Princess offers vegetarian, vegan, gluten-free and low-sodium options. It is recommended to inform in advance when booking or speak with the maître on board.

How does the tipping system work?

Tips are automatically charged to your onboard account (approx. $16-$19.50 per person/day, depending on the type of cabin). 

Is there Wi-Fi on board? Is it included?

Yes, they offer Wi-Fi through the system MedallionNet, considered one of the fastest in cruises. It is included in the Plus and Premier packages, or it can be purchased separately.

What is the OceanMedallion and how does it work?

It is a smart device that replaces the traditional cruise card. It is used to board, open your cabin, make orders from anywhere on the ship, locate your group and more.

What clothes should I wear? Are there formal nights?

During the day, casual clothes. At night, smart casual clothes are expected. On cruises of 7 nights or more, there are usually 1 or 2 formal nights (suit or cocktail dress).

Can I bring drinks or alcohol onboard?

Yes, you can bring up to a bottle of wine or champagne (750 ml) per adult upon boarding (subject to corkage fee). The rest of the alcoholic beverages will be confiscated and returned at the end of the cruise. Water and soft drinks may be allowed in limited quantities (see updated policy).

What happens if I miss the ship at a port?

It is your responsibility to return on time. If you miss the ship, you will have to travel on your own to the next port. Therefore, it is recommended to book excursions with Princess or carefully watch the schedule.

How are onboard expenses paid?

Everything is charged to your stateroom account through the OceanMedallion. In the end, you can pay with credit card, debit card, or cash. You can also monitor your expenses in the MedallionClass app.

Is there laundry on board?

Yes. The ships have self-service laundries (with coin-operated washers/dryers) and also offer laundry and ironing service at an additional cost.

Can you smoke on the ship?

Only in designated smoking areas (outdoors and certain areas of the casino). Smoking is prohibited in cabins and balconies, and there are penalties if this rule is violated.

What is the boarding and check-in process like?

You can do the online check-in before the trip using the Princess MedallionClass app. Boarding is smoother if you complete the health profile, upload your documents, and choose your arrival time. The OceanMedallion allows you quick access.